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A hospitality consultant partners with hotels, restaurants, and hospitality businesses to develop concepts, build teams, design training programs, and create the operational systems needed to open, grow, and thrive. At Les Lumières, we focus on people-first strategy, from pre-opening builds to long-term leadership development.
Timelines vary by scope, but most pre-opening engagements range from 3 to 12 months. We work backward from your opening date, building critical path plans that cover concept development, hiring, training, systems setup, and launch support.
We work with boutique hotels, luxury resorts, independent restaurants, restaurant groups, historic inns, and hospitality-driven retail, from single-location openings to multi-unit portfolios across the US and internationally.
Our programs include positional training frameworks, service manuals, onboarding curricula, menu and beverage education grids, line-up templates, and leadership coaching, all customized to your property's culture and standards.
Yes. We've partnered with properties across the US and Canada, in the Caribbean (including Anguilla), and as far as Fiji. We bring the same hands-on, relationship-driven approach to every engagement regardless of location.
Our pricing depends on the scale of the project and the phase we enter, from full concept development, team building, and opening and operations support, to ongoing partnership with existing operations on systems, updates, or concept expansions. Engagements are structured as either a project fee or a monthly retainer. There are many options depending on the size of your business and your specific needs.
We've supported businesses across the US and Canada, throughout the Caribbean, and as far as Fiji. We actively seek opportunities globally and work fluently in both English and French.
Yes. We are skilled recruiters with a wide market reach and proven strategies and tools to support your recruiting efforts. While we do not provide full-service HR, Kim is SHRM-CP certified, which strengthens our ability to build tools, systems, and training programs that align with HR compliance requirements.
We do not officially offer these services in-house, but we collaborate closely with a network of highly vetted professionals across design, branding, marketing, HR, and kitchen builds, and can bring the right partners into your project as needed.